Terms and Conditions

Welcome to GreenLeaf Dry Cleaners UK. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to comply with and be bound by the following terms.

1. About Us

GreenLeaf Dry Cleaners UK is a provider of eco-friendly dry cleaning, garment alterations, stain removal, laundry services, and fabric protection treatments. Our operations are based at the following address:

2. Service Scope

We provide professional textile care services including but not limited to:

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• Eco-friendly dry cleaning
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• Garment alterations
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• Stain removal treatment
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• Laundry services
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• Fabric protection treatments
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3. Use of Our Services

When submitting garments for cleaning or alterations, you confirm that you have the legal right to do so. Please provide accurate information about the items you submit, and notify us of any special care instructions or restrictions to avoid damage.

3.1 Garment Care and Liability

While we take utmost care in handling your garments, GreenLeaf Dry Cleaners UK is not liable for damage due to:

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• Pre-existing defects or damage
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• Labels or instructions not disclosed by the customer
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• Unauthorized alterations or treatments
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• Items destroyed by unavoidable accidents or force majeure
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3.2 Turnaround Times

Estimated service times will be provided upon submission. While we strive to meet these timelines, delays may occur due to unforeseen circumstances. No liability is accepted for delays.

4. Pricing and Payment

Prices for all services are displayed in our store and website. Payments are due at the time of collecting the garments unless otherwise agreed. We reserve the right to update prices without prior notice.

5. Collection and Storage

Customers should collect their garments within 30 days from notification of completion. If garments remain uncollected for longer periods, we may charge reasonable storage fees or dispose of items following appropriate notice where applicable.

6. Cancellation and Refunds

Cancellations should be communicated promptly. Refunds or credits for standard services are provided only where service quality does not meet the described standards. Custom or altered garments may not be eligible for refunds.

7. Data Protection

We respect your privacy and store only contact and transaction data necessary for service delivery. We do not share your data with third parties outside legal obligations.

8. Changes to Terms

GreenLeaf Dry Cleaners UK reserves the right to modify these Terms and Conditions at any time. Updated versions will be available on our website and take effect immediately upon posting.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in London.

Contact

For any inquiries regarding these Terms and Conditions or our services, please visit us or contact us at our address.